Visitor Experience (Theming & Content Lead)

The Expo 2030 Riyadh Company (ERC), the official organiser of World Expo 2030 Riyadh, is hiring a Visitor Experience lead to own the Expo-wide theme architecture, content governance and visitor-experience standards across physical, digital and Virtual Expo touchpoints.

What you'll do

• Issue visitor-experience standards (visitor journeys, sensory design, queue and crowd principles, inclusivity) across zones
• Set accessibility and inclusive-design policies covering mobility, sensory needs, language and neurodiversity
• Publish wayfinding, placemaking and brand-environment guidelines, and maintain the cross-channel experience blueprint
• Define experience KPIs (satisfaction, dwell time, repeat intent, sentiment) and feed test-event findings back into improvements
• Act as custodian of the Expo's thematic narrative and curatorial principles; run content governance and editorial guardrails
• Run cross-functional approval gates with Design, Delivery, Marketing & Communications and Digital & Technology, and lead the team

What they're looking for

• Bachelor's in Tourism & Hospitality, Event Management, Interior Design, Media & Communication, Archaeology & Museums, Experience Design, Business or similar; Master's preferred
• 6+ years of relevant experience with demonstrated team leadership
• Strengths in thematic development, exhibition curation, visitor-journey mapping, accessibility, and immersive/digital experiences

• Type: Full-time
• Location: Riyadh
• Posted: 9 November 2026 on LinkedIn

Compiled from a public posting — apply via the source link, not through this site.